Communication Skills
For anyone who wants to communicate better with their team members and other internal customers. Enhance personal and team productivity through better working relationships
Learn to communicate under pressure and/or with difficult people.
Communication styles :
How do you see yourself?
What makes a good communicator? Are you one of those? Why
Use your voice well
Learn to know your voice and its impact
Learn to put more expression in your voice (adapt the tone)
Learn to convey meaning with various tones of your voice
Influence your listener with your selected tone of voice
Use your body language
Appear confident and approachable
Use eye contact and discover its power
Control your body language even if angry or feeling under attack
Deal with rejection
